LIV VIN is committed to your privacy, we are making our information policies transparent.
Information Collection and Use
LIV is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in the statement. LIV collects information from our customers at several different points on our website.
No registration is required in order to browse this website, although a customer must create an account prior to any purchase. During account creation a customer is required to give their name, email address, location & contact. This information is used to contact our customers about the services on our site for which they have expressed interest. We also encourage you to provide a phone number so that we may contact you regarding your order if necessary.
We request information from our customers on our order form. Here a customer must provide contact information like name and shipping address and financial information like a credit card number and expiration date. This information is used for billing purposes and to fill the customer’s order. If we have trouble processing an order, this contact information is used to get in touch with the customer.
A cookie is a piece of data stored in the visitor’s hard drive containing information specific to that visitor’s use of the website. Any information placed in the cookie is accessible only to www.livvinwines.com, and will not be sold or shared with anyone else under any circumstances. We us a cookie to store a unique session identifier and this allows us to maintain your shipping cart from one page request to the next. We are also able to maintain your session information from one visit to the next. By setting a cookie on our site, our customers do not have to log in more than once, thereby saving time while on our site. If a customer rejects the cookie, they may still browse our site. Unfortunately, the customer experience will be greatly curtailed, as the customer will be unable to log in or make a purchase.
We use IP addresses to analyze trends, administer the site, track visitor’s movements, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.
LIV will share aggregate demographic information with its partners. This is not linked to any personal information that can identify any individual person.
Weekly Emails and Newsletters
If a customer wishes to subscribe to our emails or newsletter, we ask for contact information such as name and email address. If at any time you should wish to unsubscribe, simply follow the link in your email or newsletter to update your email preferences. You may also reach us through our Contact info section where you can email us or get general contact information.
When our order form asks customers to enter sensitive information such as a credit card number, that information is encrypted and is protected with SSL and encryption software. If you have any questions about security at our website, you can send an email to our Service department by going through our Contact Info section of our site.
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer firstname.lastname@example.org or by mail at LIV VIN LTD:
[Privacy Compliance Officer] [P O Box 48029 – 00100, Nairobi, Kenya